Terms and Condition

Terms and Conditions for Jacob Louis
Effective Date: 19-11-2024

Welcome to Jacob Louis! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before engaging with our services. If you do not agree to these terms, you must refrain from using our website.

1. General Information
1.1. Jacob Louis ("we," "our," "us") is an online platform for the sale of apparel.
1.2. By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian to use our services.
1.3. These terms apply to all users of the site, including browsers, vendors, customers, and contributors of content.


2. Products
2.1. All products displayed on the website are subject to availability.
2.2. We strive to ensure product descriptions, images, and prices are accurate. However, we do not warrant that all information is free from errors.
2.3. Colors and images of the products may vary slightly depending on your device's display.


3. Pricing and Payments
3.1. Prices for our products are subject to change without notice.
3.2. Payments must be made at the time of purchase via the payment methods provided on the website.
3.3. All prices are listed in INR and include applicable taxes unless stated otherwise.


4. Shipping and Delivery
4.1. We ship products to specified locations as per our shipping policy. Please review the policy for details on delivery timelines and costs.
4.2. Jacob Louis is not responsible for delays caused by events outside of our control, such as customs clearances or courier issues.
4.3. The risk of loss and title for items purchased passes to you upon delivery to the carrier.


5. Returns and Refunds
5.1. Our return and refund policy provides detailed information on eligible returns and refund processes.
5.2. Items must be returned in their original condition, with all tags and packaging intact, within the specified return period.
5.3. Refunds will be processed via the original payment method once the return is approved.


6. Use of the Website
6.1. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the website.
6.2. You are prohibited from attempting to compromise the website's security or integrity, including unauthorized access to systems or data.


7. Intellectual Property
7.1. All content, including text, graphics, logos, and images, is the property of Jacob Louis or its licensors and is protected by intellectual property laws.
7.2. You may not reproduce, distribute, or use any content without our explicit written permission.


8. Limitation of Liability
8.1. Jacob Louis is not liable for any damages resulting from the use or inability to use the website or products purchased from it, except as required by law.
8.2. We do not guarantee uninterrupted or error-free service on our website.


9. Privacy
9.1. Our Privacy Policy governs how we collect, use, and protect your personal data. By using our website, you consent to the practices described in our Privacy Policy.


10. Changes to Terms
10.1. We reserve the right to update or modify these terms at any time without prior notice.
10.2. It is your responsibility to review these terms periodically. Your continued use of the website constitutes acceptance of the updated terms.


11. Governing Law
11.1. These terms are governed by the laws of India/Kolkata, and any disputes will be resolved exclusively in the courts of India.


12. Contact Information
If you have any questions about these terms, please contact us:
Jacob Louis Customer Support
Email: customercare@jacoblouis.shop

Thank you for shopping with Jacob & Louis!